WORK HISTORY
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2012-present
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State Library of Victoria, Melbourne, VIC
Manage team that maintains and develops the online experience for Library patrons and staff. The Library Systems and Digital Preservation Team implements, upgrades, enhances and troubleshoots a set of core library applications, including the integrated library system, discovery system, digital asset management system, OpenURL resolver, federated search platform and in-house requesting and delivery system, as well as creating custom applications to meet the unique needs of the Library. Before a reorganization, also managed the Web Development Team whose aim was to deliver a high-quality, fully functional web presence for the Library.
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2007-2012
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Ex Libris USA, Des Plaines, Illinois, USA
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Oversaw and led teams that provided first-line support for Ex Libris products. Initially leading the Aleph Support Team, I was promoted to Manager and given added responsibility for the Voyager ILS. When the NA Primo Support Team needed new leadership, I took on this additional new role. I guided the eleven people that reported through me, prioritized the teams' work, handled urgent and atypical situations, and maximized the teams’ effectiveness. This was done through innovative approaches to the on-going needs of the organisation.
Provided first-line support to users of the Aleph ILS and provided training as needed.
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1996-2007
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Alan Manifold Library Automation Consulting, West Lafayette, Indiana, USA
Provide training, technical and general consulting, programming and other services to libraries involved in automation projects.
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1980-2006
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Purdue University Libraries, West Lafayette, Indiana USA
Held increasingly responsible positions responsible for planning, managing and maintaining major library automation products for the Purdue Libraries, including Voyager and NOTIS ILSes, federated search, ILL, OpenURL linking, image management and electronic resources management systems. Coordinated the efforts of Department staff in implementing library automation systems. Acted as liaison with library and non-library staff on issues of library automation. Served on ITD Management Team.
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EDUCATION
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1980-1982 |
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1974-1978 |
Bachelor of Arts in English Literature, specialisation in African American Studies, GPA: 3.7/4.0 (Honours & Departmental Honours) Earlham College, Richmond, Indiana, USA |
CONTINUING EDUCATION
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2013+
2013+ 2022 2014 2014 2014 2014 2014 2013 2013 2012 2011 2011 2010 2009 2009 2008 2007 2007 2006 2006 2005 2004 2003 2001 2001 2000 1999 1999 1998 1998 1998 1998 1995 1993 1988 |
VALA seminars, webinars, Tech Camp, and conference sessions
ANZREG and IGeLU seminars, webinars, community and developers’ days Alma and Primo Administrator Certifications completed Manager's Toolkit: Team Culture, Melbourne, VIC A Taste of Agile, Melbourne, VIC Manager's Toolkit: Open Communication, Melbourne, VIC Manager's Toolkit: Change Management, Melbourne, VIC Alma live at Monash, Melbourne, VIC Recruitment and Selection, Melbourne, VIC Libraries Australia Forum, Melbourne, VIC Knowledge Centred Support, Des Plaines, IL Ex Libris Systems Seminar, Haifa, Israel Interviewing and Hiring: Legal Issues and Best Practices, Des Plaines, IL Managing for Change, Des Plaines, IL Successfully Managing People, American Management Association, Chicago, IL Excelling as a First Time Manager, SkillPath, Chicago, IL Ex Libris Aleph v.19 Technical Seminar, Des Plaines, IL Ex Libris Systems Seminar, Potsdam, Germany Oracle DBA Training, Parts 1 and 2, Des Plaines, IL Import, Export, and Data Maintenance in Meridian, EndUser 2006 Preconference, Chicago, IL Reporting in Meridian, EndUser 2006 Preconference, Chicago, IL Metadata Loading in ENCompass 3.5, EndUser 2005 Preconference, Chicago, IL Voyager Certification 314 Training (Digital Products), Chicago, IL XSL Hands-On Training, EndUser 2003 Preconference, Chicago, IL Simultaneous Searching: Connect to a World of Information, VUGM 2001 Preconference, Chicago, IL Keep Those Data Moving: BulkImport, PreBulk, MARCExport and More, VUGM 2001 Preconference, Chicago, IL Diversity Training Institute, Texas A&M University, College Station, TX Voyager Certification 500 Training, Des Plaines, IL Voyager Certification 300 Training, revised course, Des Plaines, IL Oracle Database Administrator Certification, Indianapolis, IN WebServer/WebVoyage Setup, VUGM 1998 Preconference, Chicago, IL Reporting Capabilities, VUGM 1998 Preconference, Chicago, IL Voyager Certification 300 Training, Chicago, IL Celebrating Diversity Workshop Facilitator Certification, West Lafayette, IN MVS Technical Dump Analysis, NUGM 1993 Postconference, Chicago, IL CICS/OS/VS Basic Tailoring (IBM S2660), New York, NY |